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Policies & Procedures
We appreciate the opportunity to serve you. In order to deliver the highest quality and reliability of service, we have implemented the following company policies and procedures:
  • Terms and Conditions

    Some of the general policies are addressed below and you should also take a look at our Rental Agreement for the complete terms and conditions required to establish an account.

    • Minimum rental term is three months.
    • Minimum monthly rental rate is $29.95.
    • Two working days notice are required to open an account.
    • Transportation charges are dependent upon length of rental agreement.
    • Additional transportation charges may apply to orders outside the metro Denver area.
    • Hours of operation are Monday through Friday 9:00am to 6:00pm.
    • All accounts are subject to credit approval and an additional deposit may apply.
    • Rental purchase options are available; call 303-733-1860 for details.
    • Applicable taxes will be added to rental rates and fees.


  • Written Money Back Guarantee

    • We guarantee to meet our service commitment by having our drivers there for delivery or pickup of your product on the date promised.
    • We guarantee our appliances to be a quality product in top working condition.
    • We guarantee that if within one week of delivery you are not satisfied with the condition of any appliance we will exchange it for free within two business days.
    • We guarantee that during the rental term if service of equipment is required we will replace the product, free of charge, within two business days.
    • If any of the above guarantees are not met, you will not be charged until the issue is resolved. If you are still unsatisfied, we guarantee to pick up the product and refund your money.


  • Standard Delivery Area

    • Currently, we deliver in the metro Denver, Colorado, area.
    • If you have a need outside of this area but within a reasonable distance, we may be able to help you but will charge an additional fee. Please contact us to determine if this is possible and at what price.


  • Privacy Notice

    We respect your privacy and have a published privacy statement that we encourage you to review. Since it is fairly lengthy, it is located on a separate page which you can reach by clicking here.

  • Rent To Own Program

    What is Rent To Own?

    It is all about flexibility and choices. It is about getting what you want, when you want it without committing to a long term obligation.

    By selecting and agreeing to a twelve month rental agreement you've established an account that allows you to own the product of your choice. You may purchase the product at any time for a lump sum payment. As the chart illustrates, we take into consideration how many payments you have already made.

    You can also select to do a 36 month rent-to-own program from the start. We ask that you visit the warehouse to view the set you will be getting.

    Washer/Dryer Combo

    Throughout your agreement term you will receive FREE service should any product need service.

    You also receive our Written Money Back Guarantee that assures you 100% satisfaction or your money back.

    Simply select your product and it will go to the shopping cart where you'll complete the process and begin enjoying the product you want.

    If you like to discuss our Rent To Own program further please feel free to call 303-733-1860


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