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FAQ - Laundry Tips
(Frequently Asked Questions)
FAQ

If these suggestions do not resolve the issue, service may be needed. If you would like to schedule a service appointment, you can
do so online right now or feel free to call us at 303-733-1860.



LAUNDRY TIPS
Detergent AND/or lint on load out of washer
Possible Cause: Improper sorting.
Solution: Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
 
Possible Cause: Overloading.
Solution: Lint can be trapped in load if overloaded. Wash smaller loads.
 
Possible Cause: Paper or tissue in pockets.
Solution: Clean out pockets before washing.
 
Possible Cause: Not enough detergent.
Solution: Use enough detergent to hold lint in water.
 
Possible Cause: Detergent not dissolving.
Solution: Use wash water warmer than 70 degrees F (21 degrees C).
 
Possible Cause: Wash water colder than 70 degrees F (21 degrees C).
Solution: Use wash water warmer than 70 degrees F (21 degrees C).
 
Tearing, garment damage
Possible Cause: Overloading, improper use of washer.
Solution: Loads should move freely during wash. Wash smaller loads.
 
Possible Cause: Improper use of chlorine bleach.
Solution: Do not pour chlorine bleach directly on load. Wipe up bleach spills. Undiluted bleach will damage fabrics.
 
Possible Cause: Sharp items not removed from pockets; fasteners not fastened.
Solution: Clean out pockets before washing.
 
Possible Cause: Items damaged before washing.
Solution: Mend rips and broken threads in seams before washing.
 
Possible Cause: Zippers, snaps, and hooks left open.
Solution: Close zippers, snaps, and hooks.
 
Possible Cause: Strings and sashes not tied to prevent tangling.
Solution: Tie strings and sashes to prevent tangling.
 
Possible Cause: Care label instructions not followed.
Solution: Follow care label instructions carefully.
 
Load is wrinkled out of washer
Possible Cause: Not removing load promptly.
Solution: Unload the washer as soon as it stops.
 
Possible Cause: Wrong cycle for fabrics being washed.
Solution: Use the Permanent Press cycle or another cycle with low spin speed to reduce wrinkling.
 
Possible Cause: Overloading.
Solution: Loads should move freely during wash. Wash smaller loads.
 
Possible Cause: Wash water not warm enough to relax wrinkles. Using warm rinses.
Solution: If safe for fabric, use warm or hot wash water. Use cold rinse water.
 
Possible Cause: Hoses reversed.
Solution: Reverse hoses.
 
Load is tangled/twisted
Possible Cause: Overloading.
Solution: Loads should move freely during wash. Wash smaller loads.
 
Possible Cause: Clothes wrapped around agitator.
Solution: Do not wrap items around agitator.
 
Gray whites/dingy colors, color change
Possible Cause: Dye transfer.
Solution: Sort dark clothes from whites and lights.
 
Possible Cause: Wash temperature too low.
Solution: Use hot or warm washes if safe for fabric. Hot water should be at least 130 degrees F (54 degrees C) to clean heavy or greasy soils.
 
Possible Cause: Not enough detergent.
Solution: Use more detergent for washing heavy soils in cold or hard water.
 
Possible Cause: Hard water.
Solution: Use more detergent when washing in hard water.
 
Possible Cause: Drying dark colors with light colors.
Solution: Separate dark colors from light colors before drying.
 
Possible Cause: Drying colorfast colors with non-colorfast colors.
Solution: Separate colorfast colors from non-colorfast colors before drying.
 
Slow drying or clothes still wet
Possible Cause: Incorrect cycle or temperature setting selected.
Solution: Select the correct cycle or temperature setting for the fabric type you are drying.
 
Possible Cause: Full or clogged lint screen.
Solution: Empty lint screen.
 
Possible Cause: Exhaust duct clogged, restricted, or too long. See Installation Instructions.
Solution: Unclog exhaust vent or outside exhaust hood. Refer to the venting section of your Use and Care guide. See Installation Instructions.
 
Possible Cause: Dryer not level to allow for clothes contacting the electronic dryness sensor.
Solution: Make sure dryer is properly leveled. See Installation Instructions.
 
Possible Cause: Dryer located in room with temperature below 45 degrees F (7 degrees C).
Solution: Dryer should be installed in a room with temperature above 45 degrees F (7 degrees C).
 
Possible Cause: Load too large and bulky to dry quickly.
Solution: Loads should move freely during drying period. Dry smaller loads.
 
Possible Cause: Drying heavy fabrics (denim, towels) with light fabrics (synthetics, permanent press).
Solution: Separate heavy fabrics from light fabrics.
 
Possible Cause: Fabric softener sheet blocking exhaust grill inside dryer drum.
Solution: Remove fabric softener sheet from exhaust grill inside dryer drum.
 
Lint on clothes out of dryer
Possible Cause: Full lint screen.
Solution: Empty lint screen.
 
Possible Cause: Overdrying, especially synthetic fabrics that cause lint-attracting static electricity.
Solution: Select correct drying cycle and temperature for fabric type.
 
Possible Cause: Load no properly sorted.
Solution: Sort lint givers (towels, chenille)from lint takers (corduroy, synthetics).
 
Possible Cause: Load size too big or heavy.
Solution: Loads should move freely during drying period. Dry smaller loads.
 
Possible Cause: Tissue or paper left in pockets.
Solution: Clean tissue or paper from garment before drying.
 
Possible Cause: Pilling (surface fuzz caused by normal wear and laundering) attracts lint.
Solution: Third-party products can remove some pilling from clothing.
 
Static electricity
Possible Cause: Overdrying.
Solution: Select correct drying cycle, time (if available) and temperature for fabric type.
 
Possible Cause: Dryer fabric softener improperly used.
Solution: Check manufacturer's instructions for proper use of fabric softener.
 
Possible Cause: Load includes synthetics, synthetic blends, permanent press, and knit fabrics that build up static electricity.
Solution: Select correct drying cycle and temperature for fabric type.
 
Wrinkling out of dryer
Possible Cause: Overloading.
Solution: Loads should move freely during drying period. Dry smaller loads.
 
Possible Cause: Overdrying, especially permanent press and synthetic fabrics.
Solution: Select correct drying cycle and temperature for fabric type.
 
Possible Cause: Large items balling or rolling up.
Solution: Dry large items separately from smaller items.
 
Possible Cause: Clothes left in dryer at end of cycle.
Solution: Remove clothes from dryer as soon as cycle ends.
 
Shrinking
Possible Cause: Overdrying.
Solution: Select correct drying cycle, time (if available) and temperature for fabric type.
 
Possible Cause: Fabric or garment is not designed for tumble drying.
Solution: Check care label for correct laundering instructions.
 
Possible Cause: Dryer settings incorrect for fabric type.
Solution: Select correct drying cycle and temperature for fabric type.
 
Possible Cause: Care label instructions not followed.
Solution: Follow care label instructions carefully.
 
Greasy spots/stains on load
Possible Cause: Dryer fabric softener improperly used. Do not add to a warm load.
Solution: Check manufacturer's instructions for proper use of fabric softener.
 
Possible Cause: Drying soiled items.
Solution: Wash items properly before drying. Drying can set stains and soil.
 
Possible Cause: Improper use of fabric softener.
Solution: Dilute fabric softener and add to rinse portion of cycle only. Do not drip fabric softener on clothes.
 
Possible Cause: Iron in water.
Solution: Install an iron filter.
 
Possible Cause: Under use of detergent causing soil to be redeposited.
Solution: Use enough detergent to remove soil and hold it in suspension.
 
Possible Cause: Dye transfer due to not sorting loads properly.
Solution: Sort dark clothing from whites and lights.
 

If these suggestions do not resolve the issue, service may be needed. If you would like to schedule a service appointment, you can
do so online right now or feel free to call us at 303-733-1860.
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