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FAQ - Dryer
(Frequently Asked Questions)
FAQ

If these suggestions do not resolve the issue, service may be needed. If you would like to schedule a service appointment, you can
do so online right now or feel free to call us at 303-733-1860.



DRYER QUESTIONS
1. Why is my dryer taking so long to dry my clothes?
Using the proper venting and making sure the vent pipe is the proper length is very important to the operation of the dryer. GE recommends the use of solid metal vent pipe, 4" in diameter, for adequate operation. 4" flexible metal venting may be used, but will increase drying time somewhat. GE does not recommend the use flexible, white, plastic vent pipe. This type of vent pipe can collapse and restrict the airflow, causing lint to build up inside the dryer. This build-up could cause the heaters to fail prematurely. Consult the Installation Instructions for the proper length and number of turns for the vent pipe.

Check for an obstruction in the ducting. Make sure the outside wall damper is operating easily. If flexible ducting is used, be sure that it is not kinked and is installed properly.

Remove and clean the lint filter each time it is used. The filter can be washed with warm soapy water to remove fabric softener residue from the screen.

Check the household fuses and circuit breakers. Most household dryers use two fuses or circuit breakers. It is possible for only one of them to trip and the dryer still tumble, but not heat.

The washer controls may have been improperly set. If the clothes are wetter than normal, coming from the washer, this could be the difficulty. If the gentle speed is selected for a normal load the washer will not spin adequately.

There may be too many items in the dryer. Only dry one washer load at a time. Do not combine washer loads to make one large dryer load.

There may be too few items in the dryer. If drying only one article, add two similar articles, even if they are dry, to ensure proper tumbling.

Improper sorting can cause drying difficulty. Do not mix heavy, hard-to-dry items with lightweight articles.

There could be a washer service issue. If water can be wrung or squeezed from the clothing when it is taken from the washer and the appropriate setting was selected, the situation may be a loose washer drive belt or the transmission. Service is recommended.

If the dryer is on a 120-volt circuit instead of a 240-volt circuit the drying time will be three times as long.

2. Why won't my dryer start?
To start your dryer try the following:
  • Check that the dryer door is closed tightly.
  • Make sure that the cycle selection button is positioned on the desired temperature, fabric, and drying time.
  • Ensure that the START button has been depressed completely.
  • Open the dryer door and inspect the condition of the door switch. If the door switch is scorched or pushed in may cause your dryer to not operate.
  • Check to be sure that circuit breakers / fuses are operational. The dryer should be on a separate circuit.
  • Safety first: Turn circuit breaker to OFF position or remove fuses. To minimize the possibility of electric shock, unplug the dryer from the power supply before attempting any maintenance or cleaning.
    Electric models only:
  • Inspect the power cord at back of the dryer for a broken, burnt, or loose connection. Reconnect if necessary. Check terminal block. If wires and/or terminal connections are burnt, broken, or frayed replacement of both will be necessary.
3. What do I do if the timer is not advancing on the automatic cycle of my dryer?
When a dryer timer is set on a Timed function, the timer knob will advance incrementally - this is normal. When the dryer is set to an automatic cycle, the timer will advance sporadically.

At times, it may appear that the timer is not advancing. However, if the timer advances periodically during the indicated cycle, this is a normal operation.

The automatic thermostat control system continually senses the temperature of the air in the dryer drum. Wet laundry keeps this air cool. When the laundry is dry enough, the heat turns off.

4. What do I do if my dryer drum is not turning?
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

Make sure dryer is not overloaded. A load of heavy, wet clothes, such as towels or blue jeans, may cause the drive belt to slip. Remove some of the clothing and try again.

Check for broken belt by turning drum. Drum will turn freely if belt is broken or loose. When dryer is turned on, a loud thump will be heard if the belt is broken.

Simple Dyer Maintenance Tips:
  • Clean the lint filter after each laundry day. If you hold the cleaned filter under running water and water does not come through the filter, you are using too much fabric softener
  • Use only a half sheet of fabric softener in each load.
  • Twice a year, remove the bottom panel and vacuum under the unit to remove any debris. Be sure to unplug the unit before vacuuming.
  • Twice a year, clean the lint filter with soapy water to remove built-up soap and fabric softener. If you use your machine often, increase the amount of times you clean the lint filter to three or four times a year.
  • Do not overload the unit because it restricts airflow through the unit, taking it longer to dry the clothes.

If these suggestions do not resolve the issue, service may be needed. If you would like to schedule a service appointment, you can
do so online right now or feel free to call us at 303-733-1860.
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